Australia’s Comfort Company
If you’re renting and feel super cold in winter or really hot in summer, you’re not the only one. Lots of rental homes in Australia don’t stay at a safe and comfy temperature—and that can be a big problem. A report by Better Renting found that in winter, some homes were colder than 18°C (the safe level) for nearly 18 hours a day.
In summer, some homes were hotter than 30°C for up to 7 hours a day. Living in places that are too hot or too cold isn’t just annoying—it can make people sick. It’s especially risky for young kids, older people, and those who already have health problems.
If you’re renting and your home is too cold in winter or too hot in summer, you might wonder: Can I ask my landlord for heating or air conditioning? The answer depends on where you live, what your tenancy agreement or lease agreement says, and the local tenancy law.
In this blog, we explain what the rules are in each state and territory in Australia. You’ll learn what landlords or property managers must provide, what your rights are as a tenant, and how you can ask for better heating and cooling in rental properties, including a proper air conditioning system to make your home more comfortable and safe.
Whether it’s freezing winters or scorching summers, extreme indoor temperatures aren’t just a comfort issue—they’re a health risk, a financial burden, and a matter of basic fairness. Here’s why every renter in Australian homes should care about heating and cooling standards.

Living in a rental that’s too hot or too cold can make you sick. Sadly, many people in Australia deal with this every day.
These unsafe temperatures can:
Many renters are forced to choose between comfort and cost. Because rental homes are often poorly insulated or lack efficient heating and cooling, the energy bills can be brutal.
Many renters feel stuck. Even when they really need heating or cooling, they are afraid to ask for improvements because they worry about:
In some states, like Victoria, things are changing. From October 2025, all rental homes there must meet energy efficiency requirements. This includes:
In the Northern Territory, rental rules are not very strong. Many renters have to live in homes that get very hot or very cold. There aren’t enough laws to help keep them safe and comfortable.
Meanwhile, New South Wales (South Wales) is considering reforms, such as its proposed Heat Smart Plan, which would require:
Keeping the heating and cooling (HVAC in rental homes) system working well is important for staying comfy and safe in your rental home. But who should take care of it—the landlord or the tenant? That depends on the agreement you have in your tenancy agreement or lease agreement. Here are three common ways this is done:
This is the most commonly used approach, where landlords and tenants share HVAC maintenance duties based on the type and cost of the work involved.
This way, tenants take care of small jobs to stay comfortable, and landlords handle the big repairs. It helps keep the system working well and makes sure the landlord’s home stays in good shape. Everyone shares the work fairly.
Some rental agreements let tenants spend a certain amount on small repairs. After that, tenants must tell the landlord or property management who will pay for any bigger costs. This way works best for smaller rentals where it’s easy for tenants and landlords to talk to each other.

In this model, the landlord does all the work to take care of the heating and cooling system. Tenants don’t have to worry about fixing or maintaining anything.
This way is not used very often but can be needed sometimes. Here, the tenant has to take care of the heating and cooling system completely, including fixing and maintaining it.
Drawbacks:
This can lead to inconsistent upkeep and potentially reduced system lifespan, which is a concern for both tenants and landlords.
In Australia, the rules about heating in rental homes are different depending on which state or territory you live in. Some places have clear laws that say landlords must install fixed heaters. Other places don’t have exact rules about heating, but they do say homes must be “safe This meanand livable.” s whether or not you get heating can depend on where you live. It’s important for renters to know what their rights are so they can stay warm in winter. Below, we explain the heating rules in each state and territory to help you understand what landlords must do.
Landlords must provide a fixed, energy-efficient heater in the main living area since March 2023. From October 2025, you’ll also need ceiling insulation, draught-proofing, and cooling systems—phase-in continues through 2030. This could save renters up to $800/year while costing landlords around $5,000 per home.
Since 2016, rentals must include a fixed heater in the living space.
No specific heating rules—but if it’s too cold to live in, it may violate the “habitable” standard under tenancy law.
Cooling rules in rental homes are not the same across Australia. Unlike heating, most places don’t have strong laws to make sure rental homes stay cool in hot weather. Many states and territories do not require landlords to install air conditioning units or fixed cooling systems. This means renters can be stuck in homes that are too hot and uncomfortable—sometimes even unsafe. Some places, like Victoria, are slowly bringing in new rules to improve cooling, but most areas still don’t have clear laws. Knowing the rules in your state can help you speak up and ask for a cooler, safer home.
Numbers and personal stories reveal the true impact of inadequate heating and cooling in rental properties across Australia. While laws and standards vary, many tenants still struggle with uncomfortable and unsafe temperatures that affect their health and well-being. Let’s take a closer look at what recent research and tenant experiences tell us about living conditions in rental properties—and why change is urgently needed.
If your rental home feels too hot in summer or too cold in winter, you’re not the only one—many renters face this problem. But don’t worry, there are things you can do to make it better. Knowing your rights and how to talk to your landlord or property manager can really help. Whether you need repairs, want a heater or air conditioning unit installed, or need advice from a rental help service, this guide will show you the steps to take so you can feel comfortable in your home.

Heating and cooling rules for rental homes are different in each part of Australia. Here is an easy summary to help you see which places require landlords to have heaters or air conditioning units. It also shows what changes are coming soon. This will help you know your rights and make sure your home stays warm in winter and cool in summer.
| State/Territory | Heating Required? | Cooling Required? | Notes |
|---|---|---|---|
| Victoria | Fixed, energy-efficient | Phased (by 2030) | Leading standards, landlord or property management must ensure system meets energy efficiency requirements |
| Tasmania | Fixed heater | No | Since 2016 |
| NSW | No | No | Taskforce planning reforms, responsible for air conditioning issues often debated under tenancy law |
| QLD | No | No | Very hot indoor conditions, renters face challenges with HVAC in rental homes |
| SA | No | No (yet) | General improvements only |
| WA | No | No | Heatwave studies show high indoor heat |
| ACT | No | No | Moderate indoor temps but low protection |
| NT | No | No | Extremely poor indoor climate conditions |
Everyone deserves a rental home that feels comfortable—warm in winter and cool in summer. Even though the rules about heating and cooling might be different in each state, your right to live in a safe and comfortable home is the same everywhere. It’s important to know your rights and speak up if your home is too cold or too hot.
This can help you get the heating or air conditioning system you need. If you don’t know what your landlord or property management must provide or how to ask for repairs or upgrades, don’t worry—there are people and places that can help you understand and get support.
Have questions about air conditioning, heating, or HVAC in a rental property? Contact Answer Air Services, who is here to help you find the answers and make your rental home a place you can truly live in comfort!